Adult Work Placement Programme

A unique partnership between Openreach and Antz Junction ran an operational employment programme which delivered skills, confidence, and a current reference and certificate from Openreach.

Programme Headlines

• 95 combined weeks of work experience with BT Openreach  Customer Service Engineers completed by 19 programme members (5 weeks each).
• 54 completed work-related qualifications achieved.
• 27 programme members volunteered their time to support other Antz Junction programmes.

Throughout the placement, participants worked alongside staff from all levels.  Each placement had a buddy. 

We engaged with BT Openreach  Customer Service Engineering with Openreach: daily contact with residential and business customers, working in diverse environments, including outside.  You will learn some practical skills and help the engineer with tasks such as installing new services, broadband boost, diagnosing and fixing faults and have opportunities to practice and improve your customer relationship skills.